One of the springs had reached the end of its life cycle, which meant the other one wasn’t too far behind.
We congratulated Ms. Nolan on her sticking to regular preventative maintenance schedule - the garage door mechanism was in excellent condition save for the broken spring! All we needed to do was to take down the existing pair of springs and install a new pair. Once we finished doing that, we made sure the door was well balanced and plugged in the opener.
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* $29 service call - deducted from the service
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